Effective Date: 17 July, 2025

At Quality Spray Foam, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication platforms, including SMS/text messaging.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address, physical address
• Information provided via website forms (contact, estimate requests, etc.)
• Communication preferences
• Service inquiries and project details
• Automatically collected data (e.g., IP address, browser type, visit duration) through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and deliver requested services
• Send estimates, service updates, reminders, and appointment confirmations
• Improve our website functionality and customer experience
• Send promotional offers (only if you have opted in)
• Maintain internal records for legal and business purposes

SMS-specific use: If you opt into SMS communication, your phone number will only be used to send service updates, reminders, or promotional messages from us. SMS consent is not shared with third parties or affiliates.

3. Who We Share Your Information With

We do not sell or rent your personal information. We may share data with:

• Trusted service providers (e.g., web hosting, CRM platforms) strictly for business operation purposes
• Legal authorities, if required by law
• No third party receives your SMS consent or mobile number for marketing purposes

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and tailor content. You may disable cookies in your browser settings, but doing so may affect website functionality.

5. Your Rights and Choices

You have the right to:

• Access and correct your personal information
• Request deletion of your data
• Withdraw consent from marketing communications at any time

To opt out of SMS messages, reply “STOP” to any message you receive. To get help, reply “HELP” or contact us via the website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access or disclosure.

7. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised on 17 July, 2025

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

Call Us: 587-952-QLTY (7589)

Email us on : info@quality-sprayfoam.com